GENERAL INFORMATION

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box. Other carrier options are available and we reserve the right to change carriers at any time.

METHOD COST PROCESSING TIME** IN-TRANSIT TIME** EXPECTED DELIVERY**
Standard Domestic Shipping $6.99

7 - 10 Days

2 - 3 Business Days

9 - 13 Days

FREE Domestic Shipping (Over $75.00)*

FREE

7 - 10 Days

2 - 3 Business Days

9 - 13 Days

Standard Canadian Shipping

$6.99

7 - 10 Days

6 - 10 Business Days

13 - 20 Days

FREE Canadian Shipping (Over $75.00)*

FREE

7 - 10 Days

6 - 10 Business Days

13 - 20 Days

Standard UK Shipping 

$8.99

7 - 10 Days

6 - 10 Business Days

13 - 20 Days

FREE UK Shipping (Over $125.00)*

FREE

7 - 10 Days

6 - 10 Business Days

13 - 20 Days

Standard International Shipping 

$15.00

7 - 10 Days

Varies by Country

Varies by Country

FREE International Shipping

FREE

7 - 10 Days

Varies by Country

Varies by Country

 

*To receive "FREE" shipping, the total of your order must equal or exceed the amount indicated after all coupons or discounts are applied.
** Business days do not reflect weekends or holidays.

PROCESSING TIME 

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfilment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 3 business days (excluding Saturdays, Sundays, and Holidays) to process.

When selecting the "No Rush" shipping option, processing time may take up to 7 business days (excluding Saturdays, Sundays, and Holidays) to process.

When available, expedited shipping when placed by 1:00 PM PST, will process the same day.

SHIPPING RATES & TIMELINES

The estimated timelines for processing, transit, and final delivery are included below for your reference. Please note that orders to US destinations may take 1-13 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

After your payment is authorized and verified, standard orders can still take up to 3 business days to process and "no-rush" orders may take up to 7 business days to process. This is just an estimate and doesn't include weekends or holidays.

When your order has been shipped, you will receive an email with tracking information.

We offer USPS Priority Mail and FedEx to most locations (Domestic & Internationally). Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at point of checkout.